A major focus of my career at Motorola was text input and messaging which drove the mobile phone boom at the time. I worked closely with a human factors specialist and a team of developers on smart keypads for texting.
Designing within micro-interaction patterns, this work required harnessing smarter but also more complex behaviors that predict not only characters, but entire words and phrases.
The solution centered around a simple 4-way pattern with a clear visual markup. The patented design became a key differentiateor in Motorola’s phone portfolio—including their flagship RAZR product—and shipped worldwide in millions of handsets.